User Guide

◇ Payment method

You can choose from the following two payments.

・ Paypal

・ Bank transfer (we recommend using transferwise)

* Please contact us if you wish to transfer money to a Japanese domestic bank.

◇ About shipping fee

When shipping to Japan, it will be shipped using international registered mail.

It will change depending on the weight of the product you purchase, so please check before ordering before making a payment.

◇ About shipping

Usually, it will be shipped within 7 days after you place your order. However, some products are made to order, so it may take 10 to 14 days.

Currently, the number of airmail is decreasing due to the influence of Corona, and international mail is significantly delayed. It usually takes 7 to 10 days to arrive, but it may take 14 to 21 days. note that.

◇ About change / cancellation

We can accept changes or cancellations of the order details after the order is confirmed before the product is ready for shipment. Please contact us using the inquiry form.
In addition, if the shipment preparation is already completed at the time of contacting us, we will not be able to accept changes or cancellations of orders. Please note.

◇ Returns and exchanges

Basically, we do not accept returns unless the item is defective. If the item is defective, please contact us using the inquiry form within 7 days of arrival.

Please note that we cannot accept returns or exchanges due to customer convenience. Please note.

Also, if you do not receive the item and it is returned from the delivery company, it will be treated as a cancellation. In that case, the product price will be refunded, but the shipping fee will not be refunded.