◇ About change / cancellation
We can accept changes or cancellations of the order details after the order is confirmed before the product is ready for shipment. Please contact us using the inquiry form.
If the shipment is already ready when you contact us, we will not be able to change or cancel your order. Please note.
◇ About returns and exchanges
Basically, we do not accept returns unless the item is defective. If the item is defective, please contact us using the inquiry form within 7 days of arrival.
In addition, we cannot accept returns or exchanges due to customer's convenience. Please note.
In addition, if you do not receive the item and it is returned from the delivery company, it will be treated as a cancellation. In that case, the product price will be refunded, but the shipping fee will not be refunded.